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Adding Your Credit Card
Set up billing to unlock all Infera features.
How to Add a Credit Card
- Click Account in the firm sidebar
- Click Manage Payment Methods
- Click Add Payment Method
- Select the type of payment method you want to add
- Enter the payment method details:
- For cards enter:
- Card number
- Expiration date
- CVC
- Billing zip code
- For bank account enter:
- Full name
- Select your bank from the list below
- Follow the prompts
- For cards enter:
- Click Save Payment Method
Accepted Payment Methods
Infera accepts most bank accounts and all major credit cards:
- Visa
- Mastercard
- American Express
- Discover
Billing Cycle
- You'll be billed monthly based on your plan
- Charges appear as "Infera" on your statement
- Invoices are emailed to the account owner
Removing a Card
To remove a payment method:
- Click Account in the firm sidebar
- Click Manage Payment Methods
- Click the trash icon next to the card you want to remove
- Confirm removal
Note: You must have at least one valid payment method on file to continue using Infera.
Viewing Billing History
To see past invoices:
- Click Account in the firm sidebar
- Click View Invoices
- Click any invoice to view or download
Troubleshooting
Card was declined
- Verify the card number and expiration date
- Check that you have sufficient funds
- Contact your bank if the issue persists
Can't update payment method
- Make sure you're an admin on the account
- Try a different browser
- Contact support if the issue continues